Privacy Policy

The purpose of this Privacy Policy is to give you a summary of how Hoffer Sport collects, maintains, and uses your information. Please feel free to contact us with any questions or concerns about this Privacy Policy or the information we gather about you.

How We Collect Your Information

We gather information about you as you use our websites, contact our customer service representatives, fill out online order forms or information request sheets, and provide your information to our sales agents. We use cookies and pixel tags to track your usage of our websites. We also use online order forms and information request sheets to obtain information from you necessary to process your orders and provide you with requested information. When you call the numbers on our websites and speak with our customer service representatives, we collect information provided during the call to ensure the best quality of service and the correct processing of your orders.

Information We Collect

We collect various types of Customer Information. A summary of the types of information that we collect is set forth below:

• Customer Contact Information: Your Customer Contact Information is any information needed to contact you and fulfill your orders and requests such as your name, address, phone number, fax number, and email address.
• Private Customer Information: Private Customer Information is that information that may be necessary to check credit and process payments. Such information includes your Government ID Number, credit card information, and banking and wiring information.
• Customer Order Information: Customer Order Information is that information necessary to complete your orders and requests for information. Such information may include your Customer Contact Information, monitoring and packaging selections, your billing and shipping information, as well as other details pertaining to your order of products and services through us.
• Demographical Information: Demographical Information is publicly available information that we may learn about you regarding such things as your age, income, home ownership, household size, etc. that helps us to provide you with better offers for products and services.
• Website Usage Information: Website Usage Information is information that we collect that tells us about the way you use and navigate through our websites.

Security Measures

Hoffer Sport has implemented a variety of encryption and security technologies and procedures to protect information stored in our computer systems from unauthorized access. We also maintain procedural safeguards that restrict access to your Customer Information to employees (or people working on our behalf and under confidentiality agreements) who need to know your Customer Information to provide the products and services that you request.

Use and sharing of customer information

All of your Customer Information is used in an effort to process your orders and requests and to provide you with the products and services you desire. We may share your Customer Information with third parties to complete your purchases of products and services as described below. In addition, your Customer Information may be used and shared in an effort to present to you other special offers and promotions that may become available. The extent to which we use and share your Customer Information depends upon the nature of and purpose for which we use and share it. A summary of how we share your Customer Information with third parties is set forth as follows:

Changes to This Privacy Policy

We will update this Privacy Policy from time to time to reflect changes in our business. If we change how we use your Customer Information, we will post the policy change notification on our website.

Access to information

Should you have any questions about the Customer Information we have about you or to access your information that we have on file, please contact us. We may ask you to pay an administrative fee for accessing or copying your information, but we will inform you of the anticipated charges and confirm that you want us to proceed before processing your request. If you believe that the Customer Information about you that we have collected is incomplete or inaccurate, Creative Twist will correct the information upon verification of the omission or error, and that the person requesting the change is the person about whom the Customer Information relates.

The Effective Date hereto shall be June 25, 2025.